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Call for Proposals: Maintenance and Management of Digital Platforms

UNESCO is seeking a contractor to manage and maintain websites, mobile apps, and chatbots.
TOR's for Web designing

UNESCO is seeking a company to provide comprehensive maintenance and management of websites and mobile applications, and chatbots to ensure optimal performance and security. The contractor will specifically perform the following tasks:

           1.Web Server Management 

  • Manage AWS infrastructure
  • Monitor and optimize performance of AWS services.
  • Cost optimization of AWS services.
  • Design and implement security policies for AWS resources.
  • Troubleshoot issues related to AWS services
  • Automate processes related to AWS infrastructure management
  • Monitor usage trends of AWS services
  • Disaster Recovery Planning
  • Backups:
  • 24/7 technical support

           2. Payment and management of the following web-based services

  • Amazon web server: Houses O3 Programme digital assets
  • Wix : O3 Flagship website
  • GupShup Messaging; Digital Ocean Server: Dzidzo paDen WhatsApp chatbot
  • Pathwright LMS : CSE Course for Teachers :Learning Management System for the CSE Course for Teachers 
  • Flickr Account: Image Database
  • Articulate 360: Course authoring software
  • Wordly: AI Translation for webinars
  • Mentimeter: Interactive exercises for webinars
  • Arist: microlearning platform service provider

            3. Deliverables

  • Monthly reports for the Web Server Management (WSM)
  • Proof of payments for the paid UNESCO EHW Web Servers (WS)

Submission of Proposals

  • Required Portfolio Documentation 
  • The company must submit a comprehensive portfolio demonstrating their capability to perform the required services, including: 路
  • Previous web server management projects and refences (particularly those involving AWS infrastructure) 
  • CVs of key team members highlighting relevant qualifications and certifications in web server management, AWS administration, and cybersecurity 
  • Company profile detailing years of experience in managing similar infrastructure and services 

Submissions of Proposal

Interested companies may submit company portfolio and financial proposal via email to vacancies.harare@unesco.org no later than 27 December 2024. 

Use the subject line 鈥EHW Web Server Management