Article
Request for Quotation for Services: Baseline Study at ǂKhomani Cultural Landscape World Heritage Site in South Africa
Deadline: 20 June 2025
Quotation should comprise a technical proposal and a financial proposal
About the Consultancy
Please, quote this UNESCO reference in all correspondence: Ref: HAR/CONS/2025/014 Base Line Study –South Africa
You are invited to submit your quotation offering your best prices and delivery conditions to UNESCO for the provision of services described below:
Conduct a baseline study at ǂdzԾ&Բ;Cultural Landscape World Heritage Site in South Africa as part of the Inception Phase of the project, “Africa-Europe Partnerships for Culture”. The purpose of the baseline study is to assess existing conditions and inform the refinement of the project's Theory of Change and Monitoring and Evaluation Framework. Please refer to the Terms of Reference section below for full details.
Your quotation must consist of two separate files no later than 20 June 2025 at Time (23:59 Harare time):
The vendor shall bear all costs associated with the preparation and submission of the Proposal and UNESCO will in no case be responsible or liable for those costs, regardless of the conduct or outcome of the solicitation.
1. Technical proposal
Instruction to vendors: Please use the template, supplementing your statements with evidence (e.g. links to portfolios or CVs) when suitable.
№ | Item | Vendor’s input |
---|---|---|
1 | Experience and qualification | Describe, Confirm and provide the proofs of compliance with the requirements/expertise required in the Terms of Reference (TOR). |
2 | Approach, methodology and implementation plan | Describe your approach to the provision of the requested service, specific methodologies or equipment used (if applicable) and outline the implementation plan with the timeline. |
3 | Key personnel to implement the services | List of the key personnel involved in the service delivery, with a short description of their role and expertise. |
2. Financial Proposal
See guide in developing Financial Proposal
Item | Fee per unit of time [USD] | Number of personnel | Total fee per item |
---|---|---|---|
I. Professional services | Insert the sum of sub-items below. | ||
1. Services from Home Office | |||
a. Expertise 1 | |||
b. Expertise 2 | |||
II. Personnel Travel costs (if applicable) | Insert the sum of sub-items below. | ||
1. Transportation | |||
2. Daily allowance | |||
III. Other related costs | The sum of fees for items absent from the template. | ||
TOTAL SUM OF QUOTATION | Indicate the total fee, summing up the items above. |
WE ARE LOOKING FORWARD TO RECEIVING YOUR QUOTATION comprising a technical proposal and a financial proposal, in two separates files and emails
AT
Subject: Ref. HAR/CONS/2025/014 Base Line Study – South Africa
(To be noted that all files together not to exceed 10 Mb)
Quotes shall be written in English only.
FOR UNESCO: Procurement & Contracting Unit, UNESCO Regional Office of Southern Africa
3. Terms of Reference
Scope of work for TOR:
Baseline study: ǂdzԾ&Բ;Cultural Landscape World Heritage Site, South Africa
Background information on the project:
With over 80 UNESCO-designated sites and cities, Southern Africa boasts a rich tapestry of cultural diversity and human creativity. Culture and heritage continue to play an essential role in the lives of local communities, servicing a source of pride and knowledge, powerful drivers of sustainable development, and essential tools for reconciliation and social integration. Despite this potential, their ability to boost sustainable tourism development remains largely untapped.
The project “Africa-Europe Partnerships for Culture: Promoting Culture and Heritage-based Sustainable Tourism in Southern Africa”, supported by the European Union and implemented by UNESCO aims to enhance the contribution of culture and heritage to sustainable development. The project focuses on strengthening culture and heritage-based tourism development, diversifying tourism offerings and delivering high-quality visitor experiences at selected UNESCO-designated sites and cities. The efforts are designed to improve livelihoods of the communities across the region, including youth, women and indigenous peoples, through capacity building and the creation of opportunities for income-generation and jobs.
Through innovative partnerships, the project will invest in the development of engaging storytelling, the production of meaningful digital content and the creation of authentic, relevant tourism products incorporating new narratives. It will also build local capacities for cultural production enabling communities to design and implement tourism experiences rooted in their own narratives. At the same time, the project presents a unique occasion to promote international cooperation and peer-to-peer learning opportunities among the six target Southern African countries, namely Botswana, Eswatini, Lesotho, Namibia, South Africa and Zimbabwe, as well as with European Union member states. This will foster regional integration and social cohesion.
Each of the six countries selected one site that will participate in the project, based on a criteria established by UNESCO. In South Africa, following consultations with the relevant stakeholders, the government identified the ǂdzԾ&Բ;Cultural Landscape World Heritage Site to participate in the project.
The ǂKhomani Cultural Landscape is located at the border with Botswana and Namibia in the northern part of the country. The property comprises a vast area that coincides with the Kalahari Gemsbok National Park (KGNP). The large expanse of sand dunes forms a landscape which contains tangible evidence of human occupation from the Stone Age to the present and is associated with the culture of the ǂKhomani and related San people. The landscape includes landmarks of the history, migration, livelihoods, memory and resources of the ǂKhomani and related San people and other communities, past and present, and attests to their adaptive responses and interaction to survive in a desert environment. The ǂKhomani and related San people are formerly nomadic populations and among the last indigenous communities in South Africa. They developed subsistence strategies to cope with the extreme conditions of the environment and developed a specific ethnobotanical and veld knowledge as well as cultural practices and a worldview where geographical features embody symbolic links between humans, wildlife and the land.
The ǂKhomani are actively reclaiming their knowledge, practices and traditions, bringing back to life a rich associative landscape, thanks also to the survival of the last speakers of the !Ui-Taa languages in the ǂKhomani community. The ǂKhomani Cultural Landscape reflects the ethos of the ǂKhomani and related San people of living softly on the land and seeing themselves as part of nature, in a landscape where there is a respectful relationship between humans, plants and animals, links them to this land in a unique way that epitomises sustainability.
Objectives of the assignment:
As part of the inception phase of this project, UNESCO seeks the services of experienced consultant(s) to conduct a baseline study at ǂdzԾ&Բ;Cultural Landscape World Heritage Site. The purpose of the study is to assess existing conditions and inform the refinement of the project's Theory of Change and Monitoring and Evaluation Framework.
The baseline study seeks to assess the following:
- Tourism trends at the site including current tourist arrivals.
- Effectiveness of the Site’s Marketing and Tourism Strategy (if it exists).
- Current sustainable tourism practices at the site.
- Existence or non-existence and effectiveness of a Destination Management and Marketing Organisation (DMMO) (or alternative structure).
- Site Management structure and its effectiveness.
- Existence or non-existence of critical strategic documents such as the Site Integrated Management Plan, Disaster Risk Management Plan, Disability Inclusion Plan
- Interpretation and visitor facilities including analysing current interpretation and storytelling frameworks and content.
- Key stakeholders to be involved in project implementation, particularly at local level.
- Number of tourism players/operators operating in the World Heritage site
- The level of community involvement in tourism activities at the site and any gaps that exist.
- General perception of the site by tourists (based on visitor feedback surveys, testimonials etc).
- Cultural groups and artists working at the site or its vicinity and their levels of income.
Scope of work, consistent with the budget:
The contractor shall undertake the following activities to fulfil the purpose of the baseline study:
- Study the Monitoring and Evaluation Framework of the “Africa-Europe Partnerships for Culture” project to get a better understanding of the baseline information required. UNESCO will avail the appropriate project document sections to the winning contractor at contracting stage.
- Work closely with the national and site authorities and conduct a desk review of all the necessary documents to gather relevant information especially on tourism trends, management of the site, interpretation and storytelling etc. Ensure that the desk review responds to the purpose of the baseline study, drawing some comparisons between site-specific data and the national-level data (or that of other sites).
- Design, develop and implement the appropriate data collection instruments to collect all the relevant information. The type of data to be collected should be guided by the Project M&E Framework.
- Engage all the relevant stakeholders including site managers, local communities and national authorities as part of data collection.
- Analyse and present the data providing the appropriate baselines to each indicator defined in the Project M&E Framework. To the extent possible, the data should be disaggregated by sex and age).
Deliverables with timeline (i.e., output) that must be submitted for approval:
The contractor will be expected to deliver the following:
- Methodology and data collection tools by 1st July 2025.
- Baseline Study Report with the following sections by 15 August 2025:
- Executive summary
- Project description
- Purpose and objectives of the baseline study
- Methodology
- Findings
- Conclusions
- Recommendations
- Annexes (including list of stakeholders consulted, key documents and online sources reviewed etc).
Period of performance and the review/approval time required:
1 July 2025 – 31 August 2025
Selection criteria, qualifications and performance or other standards the contractor must fulfil:
All interested candidates are required to submit a Technical and Financial proposal separately via email. The technical proposal should be no more than 10 pages, and will be assessed on the following:
- Approach to assignment that demonstrates extent to which the Contractor understands the requirements as set out in the TOR.
- Feasible and technically sound methodology, appropriate for fulfilling the overall purpose of the baseline study.
- Realistic work plan with specific treatment of key deliverables and priorities. UNESCO expects the assignment to take up to 45 days.
- Qualifications (minimum relevant master’s degree in M&E, Project Management, Development Studies or other relevant fields).
- At least 2 years of relevant work experience
- Submission of at least 2 samples of similar research work conducted in the past
- Submission of at least 2 traceable references with their e-mail addresses.
The financial proposal should be no more than 2 pages and should detail the following:
- An appropriate Price Schedule which includes, as a minimum, the consultancy rate per day, and number of workdays per main activity to assist the Contracting Unit to determine, which items may be negotiated, if applicable, or which items can be modified as per the budget. All prices shall be quoted in US dollars.
If applicable, a detailed list of all inputs and services that UNESCO will provide the contractor, or, where applicable, that the government counterpart will provide to perform the contract:
UNESCO will support the consultant(s) to have access to the sites and key stakeholders.
Eligibility requirements:
☐ Copy of Passport or National ID and Academic certificates
☐ Detailed Curriculum Vitae for the consultant(s)
☐ Letter from the Bank confirming account details
☐ Samples of previous work (minimum 2).
Awarding Contracts:
Bidders will be recommended under the below conditions and methodology:
The minimum required to be technically qualified is 70%
Highest combined scored bidder
ANNEX I – General Terms and Conditions for Professional Services
LEGAL STATUS
The Contractor shall be considered as having the legal status of an independent contractor vis-à-vis UNESCO. The Contractor’s personnel and sub-contractors shall not be considered in any respect as being the employees or agents of UNESCO.
SOURCE OF INSTRUCTIONS
The Contractor shall neither seek nor accept instructions from any authority external to UNESCO in connection with the performance of its services under this Contract. The Contractor shall refrain from any action, which may adversely affect UNESCO or the United Nations and shall fulfill its commitments with the fullest regard to the interests of UNESCO.
CONTRACTOR’S RESPONSIBILITY FOR EMPLOYEES
The Contractor shall be responsible for the professional and technical competence of its employees and will select, for work under this Contract, reliable individuals who will perform effectively in the implementation of this Contract, respect the local customs, and conform to a high standard of moral and ethical conduct.
ASSIGNMENT
The Contractor shall not assign, transfer, pledge or make other disposition of this Contract or any part thereof, or any of the Contractor’s rights, claims or obligations under this Contract except with the prior written consent of UNESCO.
SUB-CONTRACTING
In the event the Contractor requires the services of sub-contractors, the Contractor shall obtain the prior written approval and clearance of UNESCO for all sub-contractors. The approval of UNESCO of a sub-contractor shall not relieve the Contractor of any of its obligations under this Contract. The terms of any sub-contract shall be subject to and conform with the provisions of this Contract.
OFFICIALS NOT TO BENEFIT
The Contractor warrants that no official of 91鶹Ʒ received or will be offered by the Contractor any direct or indirect benefit arising from this Contract or the award thereof. The Contractor agrees that breach of this provision is a breach of an essential term of this Contract.
INDEMNIFICATION
The Contractor shall indemnify, hold and save harmless, and defend, at its own expense, UNESCO, its officials, agents, and employees from and against all suits, claims, demands, and liability of any nature or kind, including their costs and expenses, arising out of acts or omissions of the Contractor, or the Contractor’s employees, officers, agents or sub-contractors, in the performance of this Contract. This provision shall extend, inter-alia, to claims and liability in the nature of workmen’s compensation, products liability and liability arising out of the use of patented inventions or devices, copyrighted material or other intellectual property by the Contractor, its employees, officers, agents, servants or sub-contractors. The obligations under this Article do not lapse upon termination of this Contract.
INSURANCE AND LIABILITIES TO THIRD PARTIES
The Contractor shall provide and thereafter maintain insurance against all risks in respect of its property and any equipment used for the execution of this Contract. The Contractor shall provide and thereafter maintain all appropriate workmen’s compensation insurance, or its equivalent, with respect to its employees to cover claims for personal injury or death in connection with this Contract. The Contractor shall also provide and thereafter maintain liability insurance in an adequate amount to cover third party claims for death or bodily injury, or loss of or damage to property, arising from or in connection with the provision of services under this Contract or the operation of any vehicles, The Contractor shall provide and thereafter maintain all appropriate workmen's compensation insurance, or its equivalent, with respect to its employees to cover claims for personal injury or death in connection with this Contract or the operation of any vehicles, boats, airplanes or other equipment owned or leased by the Contractor or its agents, servants, employees or sub-contractors performing work or services in connection with this Contract. Except for the workmen’s compensation insurance, the insurance policies under this Article shall:
8.1 Name UNESCO as additional insured;
8.2 Include a waiver of subrogation of the Contractor’s rights to the insurance carrier against UNESCO;
8.3 Provide that UNESCO shall receive thirty (30) days written notice from the insurers prior to any cancellation or change of coverage
8.4 The Contractor shall, upon request, provide UNESCO with satisfactory evidence of the insurance required under this Article.
ENCUMBRANCES/LIENS
The Contractor shall not cause or permit any lien, attachment or other encumbrance by any person to be placed on file or to remain on file in any public office or on file with UNESCO against any monies due or to become due for any work done or materials furnished under this Contract, or by reason of any other claim or demand against the Contractor.
TITLE TO EQUIPMENT
Title to any equipment and supplies that may be furnished by UNESCO shall rest with UNESCO and any such equipment shall be returned to UNESCO at the conclusion of this Contract or when no longer needed by the Contractor. Such equipment, when returned to UNESCO, shall be in the same condition as when delivered to the Contractor, subject to normal wear and tear. The Contractor shall be liable to compensate UNESCO for equipment determined to be damaged or degraded beyond normal wear and tear.
COPYRIGHT, PATENTS AND OTHER PROPRIETARY RIGHTS
UNESCO shall be entitled to all intellectual property and other proprietary rights including but not limited to patents, copyrights, and trademarks, with regard to products, or documents and other materials which bear a direct relation to or are produced or prepared or collected in consequence of or in the course of the execution of this Contract. At UNESCO’s request, the Contractor shall take all necessary steps, execute all necessary documents and generally assist in securing such proprietary rights and transferring them to UNESCO in compliance with the requirements of the applicable law
USE OF NAME, EMBLEM OR OFFICIAL SEAL OF UNESCO OR THE UN
The Contractor shall not advertise or otherwise make public the fact that it is a Contractor with UNESCO, nor shall the Contractor, in any manner whatsoever use the name, emblem or official seal of UNESCO, or any abbreviation of the name of UNESCO in connection with its business or otherwise.
13. CONFIDENTIAL NATURE OF DOCUMENTS AND INFORMATION
Information and data that is considered proprietary by either Party or that is delivered or disclosed by one Party (“Discloser”) to the other Party (“Recipient”) during the course of performance of the Contract, and that is designated as confidential (“Information”), shall be held in confidence by that Party.
Drawings, photographs, plans, reports, recommendations, estimates, documents and all other data compiled by or received by the Contractor under this Contract shall be the property of UNESCO, shall be treated as confidential and shall be delivered only to UNESCO authorized officials on completion of work under this Contract. The Contractor may not communicate at any time to any other person, Government or authority external to UNESCO, any information known to it by reason of its association with UNESCO, which has not been made public except with the authorization of UNESCO; nor shall the Contractor at any time use such information to private advantage. These obligations do not lapse upon termination of this Contract.
UNESCO may disclose Information to the extent required pursuant to resolutions or regulations of the General Conference or rules promulgated thereunder and to the UNESCO Access to Information policy. The Contractor acknowledges that UNESCO’s Information, including any information relating to an identified or identifiable individual (“Personal Data”), is subject to privileges and immunities accorded to UNESCO and that as a result any such Information is inviolable and cannot be disclosed, provided or otherwise made available to, or searched, confiscated or otherwise be interfered with by any person, unless such immunity is expressly waived in writing by UNESCO. To ensure compliance with the privileges and immunities of UNESCO, the Contractor shall segregate Information provided by UNESCO or generated by the Contractor under this Contract to the fullest extent possible.
14. FORCE MAJEURE; OTHER CHANGES IN CONDITIONS
Force majeure, as used in this Article, means acts of God, war (whether declared or not), invasion, revolution, insurrection, or other acts of a similar nature or force, which are beyond the control of the Parties. In the event of and as soon as possible after the occurrence of any cause constituting force majeure, the Contractor shall give notice and full particulars in writing to UNESCO, of such occurrence or change if the Contractor is thereby rendered unable, wholly or in part, to perform its obligations and meet its responsibilities under this Contract. The Contractor shall also notify UNESCO of any other changes in conditions or the occurrence of any event, which interferes or threatens to interfere with its performance of this Contract. The notice shall include steps proposed by the Contractor to be taken including any reasonable alternative means for performance that is not prevented by force majeure. On receipt of the notice required under this Article, UNESCO shall take such action as, in its sole discretion, it considers to be appropriate or necessary in the circumstances, including the granting to the Contractor of a reasonable extension of time in which to perform its obligations under this Contract. If the Contractor is rendered permanently unable, wholly, or in part, by reason of force majeure to perform its obligations and meet its responsibilities under this Contract, UNESCO shall have the right to suspend or terminate this Contract on the same terms and conditions as are provided for in Article 15, “Termination”, except that the period of notice shall be seen (7) days instead of thirty (30) days.
15. TERMINATION
Either party may terminate this Contract for cause, in whole or in part, upon thirty days notice, in writing, to the other party. The initiation of arbitral proceedings in accordance with Article 16 “Settlement of Disputes” below shall not be deemed a termination of this Contract. UNESCO reserves the right to terminate without cause this Contract at any time upon 15 days prior written notice to the Contractor, in which case UNESCO shall reimburse the Contractor for all reasonable costs incurred by the Contractor prior to receipt of the notice of termination. In the event of any termination by UNESCO under this Article, no payment shall be due from UNESCO to the Contractor except for work and services satisfactorily performed in conformity with the express terms of this Contract. The Contractor shall take immediate steps to terminate the work and services in a prompt and orderly manner and to minimize losses and further expenditures. Should the Contractor be adjudged bankrupt, or be liquidated or become insolvent, or should the Contractor make an assignment for the benefit of its creditors, or should a Receiver be appointed on account of the insolvency of the Contractor, UNESCO may, without prejudice to any other right or remedy it may have, terminate this Contract forthwith. The Contractor shall immediately inform UNESCO of the occurrence of any of the above events.
SETTLEMENT OF DISPUTES
Amicable Settlement
The Parties shall use their best efforts to settle amicably any dispute, controversy or claim arising out of, or relating to this Contract or the breach, termination or invalidity thereof. Where the parties wish to seek such an amicable settlement through conciliation, the conciliation shall take place in accordance with the UNCITRAL Conciliation Rules then obtaining, or according to such other procedure as may be agreed between the parties.
Arbitration
Unless, any such dispute, controversy or claim between the Parties arising out of or relating to this Contract or the breach, termination or invalidity thereof is settled amicably under the preceding paragraph of this Article within sixty (60) days after receipt by one Party of the other Party’s request for such amicable settlement, such dispute, controversy or claim shall be referred by either Party to arbitration in accordance with the UNCITRAL Arbitration Rules then obtaining, including its provisions on applicable law. The arbitral tribunal shall have no authority to award punitive damages. The Parties shall be bound by any arbitration award rendered as a result of such arbitration as the final adjudication of any such controversy, claim or dispute.
17. PRIVILEGES AND IMMUNITIES
Nothing in or relating to this Contract shall be deemed a waiver, express or implied, of any of the privileges and immunities of UNESCO.
18. TAX EXEMPTION
18.1 Section 7 of the Convention on the Privileges and Immunities of the United Nations provides, inter-alia, that UNESCO, is exempt from all direct taxes, except charges for public utility services, and is exempt from customs duties and charges of a similar nature in respect of articles imported or exported for its official use. In the event any governmental authority refuses to recognize the UNESCO exemption from such taxes, duties or charges, the Contractor shall immediately consult with UNESCO to determine a mutually acceptable procedure.
18.2 Accordingly, the Contractor authorizes UNESCO to deduct from the Contractor’s invoice any amount representing such taxes, duties or charges, unless the Contractor has consulted with UNESCO before the payment thereof and 91鶹Ʒ, in each instance, specifically authorized the Contractor to pay such taxes, duties or charges under protest. In that event, the Contractor shall provide UNESCO with written evidence that payment of such taxes, duties or charges has been made and appropriately authorized.
19. CHILD LABOUR
The Contractor represents and warrants that neither it, nor any of its suppliers is engaged in any practice inconsistent with the rights set forth in the Convention on the Rights of the Child, including Article 32 thereof, which, inter-alia, requires that a child shall be protected from performing any work that is likely to be hazardous or to interfere with the child’s education, or to be harmful to the child’s health or physical mental, spiritual, moral or social development.
Any breach of this representation and warranty shall entitle UNESCO to terminate this Contract immediately upon notice to the Contractor, at no cost to UNESCO.
20. MINES
The Contractor represents and warrants that neither it nor any of its suppliers is actively and directly engaged in patent activities, development, assembly, production, trade or manufacture of mines or in such activities in respect of components primarily utilized in the manufacture of Mines. The term “Mines” means those devices defined in Article 2, Paragraphs 1, 4 and 5 of Protocol II annexed to the Convention on Prohibitions and Restrictions on the Use of Certain Conventional Weapons Which May Be Deemed to Be Excessively Injurious or to Have Indiscriminate Effects of 1980.
20.2 Any breach of this representation and warranty shall entitle UNESCO to terminate this Contract immediately upon notice to the Contractor, without any liability for termination charges or any other liability of any kind of UNESCO.
21. OBSERVANCE OF THE LAW
The Contractor shall comply with all laws, ordinances, rules, and regulations bearing upon the performance of its obligations under the terms of this Contract.
22. AUTHORITY TO MODIFY
No modification or change in this Contract, no waiver of any of its provisions or any additional contractual relationship of any kind with the Contractor shall be valid and enforceable against UNESCO unless provided by an amendment to this Contract signed by the authorized official of UNESCO.
23. SECURITY
The responsibility for the safety and security of the Contractor and its personnel and property, and of UNESCO property in the Contractor’s custody, rests with the Contractor.
The Contractor shall:
(a) put in place an appropriate security plan and maintain the security plan, taking into account the security situation in the country where the services are being provided;
(b) assume all risks and liabilities related to the Contractor’s security, and the full implementation of the security plan.
UNESCO reserves the right to verify whether such a plan is in place, and to suggest modifications to the plan when necessary. Failure to maintain and implement an appropriate security plan as required hereunder shall be deemed a breach of this contract. Notwithstanding the foregoing, the Contractor shall remain solely responsible for the security of its personnel and for UNESCO property in its custody.
24. ANTI-TERRORISM
The Contractor agrees to undertake all reasonable efforts to ensure that none of the UNESCO funds received under this Contract are used to provide support to individuals or entities associated with terrorism and that the recipients of any amounts provided by UNESCO hereunder do not appear on on the list maintained by the Security Council Committee established pursuant to resolution 1267 (1999). The list can be accessed via:
.
This provision must be included in all sub-contracts or sub-agreements entered into under the Contract.
25. AUDITS AND INVESTIGATIONS:
Each invoice paid by UNESCO shall be subject to a post-payment audit by auditors, whether internal or external, of UNESCO or by other authorized and qualified agents of UNESCO at any time during the term of the Contract and for a period of three (3) years following th expiration or prior termination of the Contract.
UNESCO may conduct investigations relating to any aspect of the Contract or the award thereof, the obligations performed under the Contract, and the operations of the Contractor generally relating to performance of the Contract at any time during the term of the Contract and for a period of three (3) years following the expiration or prior termination of the Contract.
The Contractor shall provide its full and timely cooperation with any such post payment audits or investigations. Such cooperation shall include, but shall not be limited to, the Contractor’s obligation to make available its personnel and any relevant documentation for such purposes at reasonable times and on reasonable conditions and to grant to UNESCO access to the Contractor’s premises at reasonable times and on reasonable conditions in connection with such access to the Contractor’s personnel and relevant documentation. The Contractor shall require its agents, including, but not limited to, the Contractor’s attorneys, accountants or other advisers, to reasonably cooperate with any post-payment audits or investigations carried out by UNESCO hereunder.
UNESCO shall be entitled to a refund from the Contractor for any amounts shown by audits or investigations to have been paid by UNESCO other than in accordance with the terms and conditions of the Contract.
26. PROTECTION FROM SEXUAL EXPLOITATION AND SEXUAL ABUSE
Definitions. For purposes of the Contract, “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another; “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. Sexual exploitation and abuse are strictly prohibited. The Contractor, its employees, agents or any other persons engaged by the Contractor to perform any services under the Contract, shall not engage in any sexual exploitation and abuse. The Contractor acknowledges and agrees that UNESCO will apply a policy of “zero tolerance” with regard to sexual exploitation and abuse of anyone by the Contractor, its employees, agents or any other persons engaged by the Contractor to perform any services under the Contract.
Without prejudice to the generality of the foregoing:
(a) Sexual activity with a child (any person less than eighteen years of age), regardless of any laws relating to the age of majority or to consent, shall constitute the sexual exploitation and abuse of such person. Mistaken belief in the age of a child shall not constitute a defense under the Agreement.
(b) The exchange or promise of exchange of any money, employment, goods, services, or other thing of value, for sex, including sexual favors or sexual activities, shall constitute sexual exploitation and abuse.
(c) The Contractor acknowledges and agrees that sexual relationships between the Contractor’s employees, agents or other persons engaged by the Contractor and beneficiaries of assistance, since they are based on inherently unequal power dynamics, undermine the credibility and integrity of the work of UNESCO and are strongly discouraged.
Reporting of allegations to UNESCO. The Contractor shall report allegations of sexual exploitation and abuse, of which the Contractor has been informed or has otherwise become aware, promptly to UNESCO, in line with its established reporting mechanism. To the extent legally possible, the Contractor will require its employees, agents or any other persons engaged by the Contractor to perform any services under the Contract, to report allegations of sexual exploitation and abuse arising in relation to the Contract directly to UNESCO.
This provision must be included in all sub-contracts or sub-agreements entered into under the Contract.
27. UNITED NATIONS SUPPLIER CODE OF CONDUCT
The Contractor acknowledges that the UN Supplier Code of Conduct (available from ) provides the minimum standards expected of the UN Suppliers.
28. PERSONAL DATA PROTECTION AND PRIVACY
Both UNESCO and the Contractor shall ensure an appropriate protection of Personal Data in accordance with UNESCO’s Principles on Personal Data Protection and Privacy (/en/privacy-policy) and their applicable regulations and rules. Personal Data shall be processed solely for the purpose of undertaking this Contract.
The Contractor warrants and represents that it shall establish and maintain appropriate technical and organizational measures against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access to Personal Data in compliance with best industry standards.
The Contractor shall promptly notify UNESCO of any actual [or suspected or threatened] incident of accidental or unlawful Initials destruction or accidental loss, alteration, unauthorized or accidental disclosure or access to Personal Data, or a breach of this article. The Parties shall consult with a view to addressing, reacting to, and resolving the situation.
The Contractor shall notify UNESCO within five working days of any complaint by an individual in respect of his/her Personal Data. The Parties shall consult with each other before taking any action as a result of or in reaction to such complaint.
The obligations and restrictions in this Article shall be effective during the term of this Contract, including any extension thereof, and shall remain effective following any termination of this Contract, unless otherwise agreed between the Parties in writing.
Unless otherwise agreed between the Parties in writing, after termination of this Contract the Contractor shall return all Personal Data collected for the performance of this Contract to UNESCO in a structured, commonly used and machine-readable format, and shall then delete and procure the deletion of all copies of that Personal Data. The Contractor shall provide written certification to UNESCO that it has fully complied with this paragraph after termination of this Contract.