Marco de transformación digital y competencias en Inteligencia Artificial para funcionarios públicos
Los desafíos de la gobernanza en la era digital requieren un nuevo conjunto de habilidades y competencias de los funcionarios públicos, los ministerios de TIC y las unidades digitales del gobierno.
Desde el diseño de políticas públicas inclusivas hasta la mejora de la calidad de los servicios públicos, las tecnologías emergentes como la IA pueden aprovecharse para las personas, la paz, la prosperidad y el planeta, si los servicios civiles pueden crear el entorno propicio para ello.
El para funcionarios públicos a través de una serie de consultas mundiales y de múltiples partes interesadas.
What competencies do public sector officials need for digital transformation?
Governments may currently be held back by many barriers, such as rigid hierarchical structures, lack of IT infrastructure and lack of digital skills. These challenges of digital governance require a new set of skills and competencies from policymakers to ensure that national digital transformation is done with a sustainable and equitable approach that is aligned with human Rights, Openness, inclusive Access and Multistakeholder participation (ROAM-X) principles.
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Challenges of Digital Transformation
Cultural and organisational barriers: A work culture averse to experimentation and innovation, along with low level of leadership support to pursue innovative ideas, poses challenges to digital transformation initiatives in governments.
Data and infrastructure barriers: These challenges include lack of IT infrastructure investment, lack of available, accessible datasets and lack of mature data organisation, data management and data governance practices – they obstruct national digital transformation efforts
Human Resource Capacity: AI and digital transformation – related competency gaps are magnified with low investment into digital, data analysis, IT and AI skills and the lack of adaptation of procured digital technology and digital systems to fit the organisation’s unique context.